LET’S TLK Communicate and operate confidently with the TLK 25, a wearable WAVE PTX device that expands your capabilities beyond push-to-talk and doesn’t limit your range. WAVE PTX™ COMMUNICATION WITHOUT LIMITS
2 866-91-RADIO | WWW.COMMDIRECTPTT.COM WHAT IS WAVE PTX? Motorola Solutions WAVE PTX is a network-independent broadband Push-to-Talk (PTT) subscription service that instantly connects your team at the push of a button. With the WAVE PTX Mobile app, your smartphone, tablet or computer can act like a two-way radio for instant PTT communication. This gives users access to all the capabilities of a smart device and a two-way radio in one, without the need to carry two devices. And with WAVE PTX Dispatch, you can manage your teams and field personnel from anywhere, using a standard web browser with Internet connection. With these solutions, radio users and those on smartphones, tablets and other broadband devices can connect whenever and wherever needed. CONTENTS 03 ABOUT US 04 NATIONWIDE COMMUNICATION 07 WAVE PTX SERVICE PLANS 10 TLK SERIES DEVICES & RADIOS 13 TLK 25 WI-FI WEARABLE DEVICE 16 TLK 110 PORTABLE RADIO 17 TLK 100 PORTABLE RADIO 18 TLK 150 MOBILE RADIO 19 WAVE RADIO ACCESSORIES WATCH THE VIDEO: WAVE TAKES PUSH-TO-TALK FURTHER 23 WAVE PTX (PUSH-TO-TALK SERVICE) 26 WAVE PTX STREAMING VIDEO 27 WAVE PTX EMERGENCY CALLING & ALERTING 28 WAVE PTX™ DISPATCH 31 WAVE PTX INTEGRATIONS 33 WAVE GATEWAY 34 WAVE PTX INTEGRATION WITH COMMANDCENTRAL 35 PTT INDUSTRY SOLUTIONS Motorola Solutions TLK Series radios offer the benefits of the WAVE PTX Mobile app in a rugged two-way radio design that operates region-wide on Wi-Fi, 3G and 4G mobile phone networks. No texting, apps, or email to get in the way. With these simple PTT devices, workers can directly access colleagues with crisp, clear audio. All without the need to build and maintain complex radio infrastructure.
3 866-91-RADIO | WWW.COMMDIRECTPTT.COM ABOUT US WHY COMMUNICATIONS DIRECT? WE’RE BIGGER BECAUSE WE’RE BETTER! Communications Direct has grown to be one of the largest Motorola two-way radio dealers in the United States by providing only the highest-quality radios, batteries, and accessories. That quality is backed up with our state-of-the-art automated service facility. As an Authorized Motorola Service Center, we service everything we sell. We have been selected as one of Motorola’s top dealers by winning the coveted Motorola Pinnacle and Empower Circle Award over 17 times, and our affiliation with Motorola goes back almost twenty-five years.
5 866-91-RADIO | WWW.COMMDIRECTPTT.COM KEEP YOUR TEAM PRODUCTIVE In the age of nearly instant delivery and fast service, consumers and businesses expect speed, reliability, and convenience at every turn. Customers demand the best: next-hour delivery; accurate, real-time travel information; instant gratification; and seamless services. Tolerance for disruption is incredibly low in a reality where businesses and individuals are used to getting almost anything, any time they want. In short, the baseline for a “good” customer experience is on the rise – and it’s driving up expectations across all sectors While companies that rely on delivering goods, people, or services to businesses or communities are always striving to be on time, these elevated consumer expectations and increased volume of transit have strained organizations. The table stakes have been raised, and fleet organizations are struggling to keep up and stay competitive in an increasingly tough environment. Beyond avoiding downtime, your organization must be able to step up to intensified market conditions. If you can deliver sooner and provide service faster, with fewer errors and at a lower cost, you have a critical advantage. NATIONWIDE COMMUNICATION INSTANT CONNECTION ACROSS ANY DEVICE, FROM ANY LOCATION We live in an always-on, instant-connection world where an answer is just a text or call away. Many workers still need a purpose-built device that includes the communication tools they need while eliminating everything they don’t. They need instant voice communication – whether that’s within a building, on the road, or across the country - without complex interfaces and the distractions of other devices. With WAVE PTX and TLK Series radios, your employees can stay connected anywhere in the world. At the single push of a button, they have direct access to colleagues with crisp, clear audio, regardless of the device or network they use. All without the need to build and maintain radio infrastructure. WAVE PTX and TLK Series radios are an integrated communications solution that allows all workers to connect at the pace of today’s business expectations – across any device, from any location, instantly. and other broadband devices can connect whenever and wherever needed. Motorola Solutions TLK Series radios offer the benefits of the WAVE PTX Mobile app in a rugged two-way radio design that operates region-wide on Wi-Fi, 3G and 4G mobile phone networks. With these simple PTT devices, workers can directly access colleagues with crisp, clear audio. All without the need to build and maintain complex radio infrastructure. TLK Series radios are purpose built for rugged use across a range of loud and dispersed worksites including manufacturing, construction, private security, transportation, and field service. No texting, apps, or email to get in the way. With intuitive PTT operations, long battery life and seamless deployment, employees across a range of industries can get started immediately. USE CASE BRIEF | WAVE PTX 4
6 866-91-RADIO | WWW.COMMDIRECTPTT.COM NATIONWIDE COMMUNICATION KEEP YOUR TEAM SAFE Your people are your most important asset. Recent years have seen a shortage of drivers in transportation and logistics – a trend that is only expected to increase. Combined with growing customer demands and expectations, your employees are being pushed to do more. While productivity is important, the safety of your team is paramount. Today, many fleet organizations are using multiple devices to connect their teams on the road and in the office – including smartphones, tablets, and two-way radios. But often the interfaces do not interact, and the multitude of devices can lead to distractions on the road. In addition, commercial drivers face a number of regulations limiting device usage. The Federal Motor Carrier Safety Administration (FMCSA) has banned commercial truck and bus drivers from handheld cellphone use – prohibiting reaching for, dialing, or holding a mobile telephone while operating a commercial motor vehicle. Drivers who fail to comply are subject to penalties of up to $2,750 for each offense, while companies who allow their drivers to use handheld cell phones while operating a commercial vehicle face a civil penalty of $11,000 per violation. Your team needs an all-in-one device that is purpose-built for the job at hand, ensuring instant communications without distraction and within nationwide or state regulations. KEEP YOUR TEAM CONNECTED We live in an always on, instantly connected world. One where we can easily communicate with anyone, anywhere. For fleet organizations, staying connected can be a challenge. Workers are highly mobile – often resulting in a need for extended coverage over large distances. Whether that is long stretches of remote open-air road or across county or state lines, your team needs reliable, connected communications across critical, but far-flung infrastructure.
7 866-91-RADIO | WWW.COMMDIRECTPTT.COM WAVE PTX SERVICE PLANS
8 866-91-RADIO | WWW.COMMDIRECTPTT.COM WAVE PTX SERVICE PLANS TLK 110 Portable Radio Service Contract Pricing $40 $28 Month-to-Month Pricing $28 Features Nationwide PTT (2) Group & Private Calls Location Reporting Remote Device Management Optional Add-Ons MOTOTRBO Interoperability: $3/Monthly SafeGuard Package: Month-to-Month: $5/Monthly 30 Month Contract: $5/Monthly TLK 100 & TLK 150 Portable & Mobile Radio Service Contract Pricing $35 $25 Month-to-Month Pricing $25 Features Nationwide PTT (2) Group & Private Calls Location Reporting Remote Device Management Optional Add-Ons MOTOTRBO Interoperability: $3/Monthly SafeGuard Package: Month-to-Month: $5/Monthly 30 Month Contract: $5/Monthly Month to Month Plan (TLK 110 sold separately for $400) Month to Month Plan (TLK 100 sold separately for $350) (TLK 150 sold separately for $449) 30 Month Plan (TLK radio included at no cost) 30 Month Plan (TLK150 for only $150) After 30 Months (Pricing drops down to $28 starting on the 31st month) After 30 Months (Pricing drops down to $25 starting on the 31st month) TLK 25 Wi-Fi Wearable Device Service $8Per Month Features Group & Private Calls Dedicated Emergency Button Embedded Intuitive Voice Assistant Location Tracking
9 866-91-RADIO | WWW.COMMDIRECTPTT.COM WAVE PTX SERVICE PLANS WAVE PTX Mobile User $8 Features PTT from Any Wireless Carrier (1) Group & Private Calls Location Reporting Multimedia Messaging Optional Add-Ons MOTOTRBO Interoperability: $3/Monthly SafeGuard Package: $5/Monthly Streaming Video: $14/Monthly Per Month WAVE PTX Dispatch User $32 Features MOTOTRBO Connectivity PTT from Any LAN Group & Private Calls Location History Mapping Multimedia Messaging Optional Add-Ons MOTOTRBO Interoperability: $3/Monthly SafeGuard Package: $70/Total Streaming Video: $130/Monthly Per Month WAVE PTX SafeGuard Package ENHANCE SAFETY AND IMPROVE EFFICIENCY WITH THE WAVE SAFEGUARD PACKAGE The WAVE PTX SafeGuard (option or tier) provides users with an extensive array of 3GPP MCPTT standards based features to keep your employees connected, informed and safe. The Package Includes these Critical Communications Features: Ambient Listening Makes it possible for dispatchers or supervisors to check on the well-being of users by remotely opening the device’s microphone. Discreet Listening Dispatchers or supervisors can monitor all PTT communications between targeted user and other PTT callers. Emergency Calling & Alerting Users press a hard or soft dedicated button to initiate an emergency call to an individual or group. LMR Interoperability Let’s you connect MOTOTRBO and non- MOTOTRBO Push-To-Talk radio users quickly and easily with Wave PTX users. Location-Based Temporary Groups (Managed by Dispatcher-Only) Adds/removes members from a talkgroup as they enter or leave a defined geographic area Remote User Check Allows supervisors or dispatchers to monitor health of a user’s device, including battery level, signal strength, and location. User Enable/Disable Supervisors or dispatchers can remotely enable or disable PTT function on specific devices 1. Wireless carrier fees are not included. 2. Coverage will vary.
TLK SERIES DEVICES & RADIOS
11 866-91-RADIO | WWW.COMMDIRECTPTT.COM Communicate instantly with team members across the country at the push of a button. Bridge multiple job sites, facilities, and operations without needing to set up or maintain a complicated infrastructure. Connect with team members regardless of their network, on existing LMR devices to smartphones and more. Fast-track productivity with a nationwide push-to-talk network that powers the quickest push-to-talk setup and call times. Experience coverage you can count on thanks to reliable nationwide PTT networks – the TLK Series two-way radios work whenever and wherever you need. Get the best of both worlds with instant two-way radio communication at a nationwide scale. By connecting to your existing Land Mobile Radio (LMR) systems and smartphones, the TLK Series radios extend push-to-talk benefits to all your team members, whether they are on the same job site or across the country. Forget building out or maintaining a costly radio infrastructure. Get your team up and running quickly by deploying nationwide push-totalk without the need for costly or time-consuming FCC or spectrum licensing, or manual programming. You can even use the TLK Series two-way radios with your current compatible two-way radio systems and smartphones. As an affordable monthly investment, you can scale your service to match your business needs. And depending on your contract commitment, you can reduce or stop your service easily, at any time. • Easy to Use and Manage • Nationwide Push-To-Talk • Built for the Job TLK SERIES DEVICES AND RADIOS TLK SERIES DEVICES AND TWO-WAY RADIOS TLK 100 TLK 150 TLK 110 TLK 25
12 866-91-RADIO | WWW.COMMDIRECTPTT.COM TLK SERIES DEVICES AND RADIOS EASY TO USE AND MANAGE Communicate instantly and manage talkgroups and subscriptions in real time. Maximize coverage, connections, and productivity without expanding infrastructure. Say goodbye to radio programming cables. Update an entire fleet over the air, without having to touch a single device. Grows with Your Business We will work with you to easily add or remove devices from your customer portal. We provide training so that you are able to make minor changes to your account as well. Communicate Across Platforms Boost collaboration no matter what device the team is using. Whether it’s front office workers talking to the construction site, or the warehouse coordinating the drop-off with the delivery driver, the WAVE app enables instant communication between smartphones and devices across carriers. Radio Integration Capabilities Connect to MOTOTRBO systems you already own and expand the reach of your trunked systems to a nationwide network* for maximum ROI. One Button, Multiple Teams Collaborate at the speed of business with push-to-talk. Contact multiple teams simultaneously, and securely communicate with just one button. NATIONWIDE* PUSH-TO-TALK Get the best of both worlds by using two-way radio communication on a nationwide network*. Nationwide* Push-To-Talk Communicate instantly with team members across the country at the push of a button. Bridge multiple job sites, facilities and operations without needing to set up or maintain a complicated infrastructure. BUILT FOR THE JOB Get all the benefits of WAVE with a rugged two-way radio. Purpose-built for business, everything about the TLK Series twoway radios is smart and intentional. Built Tough Never worry about rain, dust, extreme temperatures or even the occasional drop. These portable and mobile radios are designed to perform in harsh working environments. Location Tracking Easily manage your workforce using GPS to maximize safety, check project status, find faster routes, modify tasks, and position team members where they are needed most. Wi-Fi Connectivity Stay in touch inside industrial buildings and other environments where cellular coverage may be limited by sending and receiving push-to-talk calls over compatible Wi-Fi networks. Private and Group Push-To-Talk Flexible call options let you communicate between groups or oneon-one conversation. Emergency Calling and Alerts Enhance worker safety by instantly connecting those in danger with the designated individual or group who can provide assistance. *Coverage will vary.
13 866-91-RADIO | WWW.COMMDIRECTPTT.COM TLK 25 Wi-Fi WEARABLE DEVICE Communicate and operate confidently with the TLK 25 Wi-Fi, a wearable WAVE PTX device that expands your capabilities beyond push-to-talk and doesn’t limit your range. Compact, powerful, rugged, and equipped with an intuitive voice assistant for seamless communications, the TLK 25 Wi-Fi is designed for ease of use, efficiency and safety. Access a communications, management and safety ecosystem in a small, intelligent device connected to your Wi-Fi network. SLEEK, SMART SAFE Lightweight, Wearable Design In client-facing roles, delivering high-quality, seamless guest experiences relies on invisible operations. With large radios or smartphones, employees may struggle to discreetly operate their devices. Compact, lightweight and powerful, the TLK 25 eliminates the burdens of bulky devices. Free employees from the burden of large devices and offer them greater flexibility. Because of the TLK 25’s small size and versatile form factor, users can conveniently and discreetly wear their device in different ways - on belts, lanyards, or in pockets. If an employee loses their device, the TLK 25’s precise indoor* location tracking will ensure that it’s quickly found. The TLK 25 features dual LED indicators to help users understand their device status at a glance. Access key operational information with its multicolored crescent indicator, or glimpse its center indicator to know device volume, channel or charging status. *Available with 1.1 release. TLK 25 Wi-Fi LET’S TLK Durable Meets Discreet Intuitive and rugged, the TLK 25 is waterproof and dustproof with an IP67 rating and 810H military standard. So, users working in tough environments - basements, outdoors - don’t need to worry about their devices breaking. The TLK 25’s embedded battery also offers a 12-hour battery life, so it lasts longer than a full shift. When it’s time, recharging is effortless with either USB-C or its magnetic multi-unit charger*. *Available with 1.1 release. Made For Invisible Operations Users can communicate quickly and smoothly with the TLK 25’s full front push-to-talk button, easy to access without looking. To keep from pressing the button accidentally, the user can temporarily lock it via the TLK 25’s Voice Assistant. Invisible operations start with quiet operations; the TLK 25 requires an earpiece; it has no external speakers or microphones, so guests and other employees are not disturbed by radio traffic. With Bluetooth 5.0 LE, it can connect to most Bluetooth audio devices. Shaped for Safety Before working towards guest experience, it’s essential to ensure the safety of guests and staff alike. Turn your TLK 25 into a panic button; with a compact form factor and dedicated emergency button, this device is shaped for safety. The TLK 25’s dedicated emergency button streamlines panic responses and provides peace of mind. Emergencies can be declared from the device or remotely on behalf of the user. So, if an employee is unable to declare an emergency, designated staff can —from any location. The TLK 25’s emergency button can also be customized to your preferred emergency response. Take your security one step further and integrate the TLK 25 with LocationTech precise indoor** location capabilities. So, when a user presses the device’s emergency button, their exact location will automatically be shared with selected personnel. ** Available with 1.2 release
14 866-91-RADIO | WWW.COMMDIRECTPTT.COM TLK 25 Wi-Fi WEARABLE DEVICE VOICE ASSISTED OPERATIONS Enhance Employee Communications with Intuitive Voice Assistant Reduce employee efforts in operating devices with TLK 25’s embedded Intuitive Voice Assistant, which carries out all key device functions quickly. Employees don’t need to look at screens or fumble with their devices to use them. They can place calls, access settings and manage emergency features with the press of a button and use of their voice. Powered by natural language processing, TLK 25’s Intuitive Voice Assistant does not limit users to specific voice prompts. It can also understand varying names, verbiage and voices, including accents. Voice Assisted for Communications • Talkgroups • Group, private calls • Contacts • Scan • PTT lock/unlock Voice Assisted for Safety • Lone worker • Fall alert • Emergency source identification • Location information| Voice Assisted for Key Information • Wi-Fi connectivity • Device status • Battery • Volume • Instant Personal Alerts • Software Updates
15 866-91-RADIO | WWW.COMMDIRECTPTT.COM TLK 25 Wi-Fi WEARABLE DEVICE PACKAGED ECOSYSTEM Go Beyond the Panic Button Strengthen employee safety and peace of mind with Lone Worker and Fall Alert**, built to automatically identify emergency incidents. If Housekeeping enables Lone Worker, their TLK 25 will set a response timer that places an emergency call when no activity is detected. So, if there’s something or someone preventing your employee from device access, the TLK 25 will still notify designated personnel. With the TLK 25’s Fall Alert** feature activated, the device can identify when a user has fallen or stopped moving and automatically initiate an emergency call. If an employee cannot communicate their situation or threat, personnel can activate the TLK 25’s ambient listening, and the device will transmit sounds from its environment. Or, personnel can quickly track exact locations of employees in danger with the TLK 25’s precise indoor** location capabilities. ** Available with 1.2 release Solving For Safety and Connection The TLK 25 is a compact device containing a powerful technology ecosystem that will improve operations, simplify device management and most importantly, keep your guests and employees safe on site. As a Wi-Fi only device, the TLK 25 doesn’t limit your range or require additional infrastructure. Connect your TLK 25 to existing personal or enterprise Wi-Fi networks with ease, and start accessing high-quality, reliable communication across your sites. Scalable and Interoperable Strengthen communication and bridge device gaps with WAVE PTX and the TLK 25, interoperable with smartphones via WAVE PTX mobile app, MOTOTRBO radios and other TLK devices. If your maintenance or grounds staff prefers a heavier duty communications device, or management prefers using their smartphone, they can still talk to all of your venues’ TLK 25s. Simple Operations, Straightforward Management With the WAVE PTX Portal, configure, manage and update devices remotely and cable free. Further simplify setup with the TLK Configuration App, compatible with TLK 25 devices. With this mobile application, you will be able to seamlessly set up batches of TLK 25s with the help of an end-to-end guidance wizard. Simply scan the devices’ QR codes for registration and access Wi-Fi setup—all from your smartphone. Take the next step in device management with WAVE PTX Dispatch, also compatible with the TLK 25. Easy To Manage, Easier to Learn In a fast-paced industry where high turnover is the norm, it’s essential that employees have access to simplified training for their devices. Each TLK 25 device features a QR code on the back which can be scanned to access the device’s Get Started page. Here, administrators and users can access key information and resources for device setup, usage and support. Save time and effort in onboarding while providing resources for employees to benefit from their devices.
16 866-91-RADIO | WWW.COMMDIRECTPTT.COM WATCH THE VIDEO: INTRODUCING THE TLK 110 The TLK 110 combines the flexibility of push-to-talk communication via broadband with the reliability of a rugged, purpose-built radio. With its effortless device management capabilities, the TLK 110 can be optimized for seamless operations, leaving your business safer, smarter, and better connected. TLK 110 A DEVICE DESIGNED FOR YOU AND BUILT TO LAST TLK 110 SERIES TWO-WAY RADIO COMMUNICATION WITHOUT LIMITS DESIGNED FOR YOU, BUILT TO LAST DEVICES MANAGED WITH EASE KEY FEATURES CONFIDENTLY COMMUNICATE WITH CLARITY. ELIMINATE BACKGROUND NOISE IN LOUD AND BUSY ENVIRONMENTS SUCH AS CONSTRUCTION SITES, WAREHOUSES, OR EVEN ON THE ROAD.
17 866-91-RADIO | WWW.COMMDIRECTPTT.COM WATCH THE VIDEO: TLK 100 TWO-WAY RADIO TLK 100 SERIES TWO-WAY RADIO Combining the broad coverage of a nationwide cellular network with the ease of two-way radio communications, the TLK 100 Two-Way Radio gets your team connected fast. Keep employees connected and accountable with crisp, clear audio, location tracking, and Wi-Fi. Increase efficiency with single-button operations and long battery life. TLK 100 RAPID RELIABLE DEPLOYMENT. NATIONWIDE USE. RAPID, RELIABLE DEPLOYMENT USE NATIONWIDE EASY TO USE AND MANAGE NATIONWIDE PUSH-TO-TALK KEY FEATURES Combine the broad coverage of a nationwide cellular network with the ease of two-way radio communications. The rugged TLK 100 Two-Way Radio gets your team connected fast. TLK 100 & 110 ACCESSORIES Unleash the full potential of your TLK 100 & TLK 110 portable two-way radios with compatible accessories delivering exceptional durability, reliability, and intelligence. Your radio is only as good as the accessory or battery attached to it – make sure, it’s Motorola or Motorola approved.
18 866-91-RADIO | WWW.COMMDIRECTPTT.COM Combining the broad coverage of a nationwide cellular network with the ease of two-way radio communication, the TLK 150 enables your team to connect instantly. By connecting to your current existing Land Mobile Radio (LMR) systems and smartphones, the radio extends push-to-talk benefits to all your team members for in-vehicle operation, whether they’re on the road to a different job site, location, or across the country. More reliable, more efficient, and easier to use than a smartphone, the TLK 150 gives you everything you appreciate about two-way radio – and more. Purpose-built for organizations and fleets where in-vehicle communication is paramount, the radios combine power with simplicity – providing instant information without distraction. One button push-to-talk or Bluetooth®-capable accessories make it easy to connect and are compliant with Federal Motor Carrier Safety Administration (FMCSA) regulations, so you know your employees are safe and undistracted. You can even use the TLK 150 with your current compatible MOTOTRBO systems, LMR, and smartphones. There’s no costly or time-consuming FCC or spectrum licensing, or manual programming required. TLK 150 MOBILE TWO-WAY RADIO: NATIONWIDE PUSH-TO-TALK TLK 150 SERIES TWO-WAY RADIO TLK 150 RAPID RELIABLE DEPLOYMENT. NATIONWIDE USE. OPERATE SAFELY IN VEHICLES NATIONWIDE PUSH-TO-TALK HIGH-QUALITY AUDIO KEY FEATURES
TLK RADIO ACCESSORIES
20 866-91-RADIO | WWW.COMMDIRECTPTT.COM TLK RADIO ACCESSORIES YOUR RADIO IS ONLY AS GOOD AS THE ACCESSORY OR BATTERY ATTACHED TO IT – MAKE SURE IT’S MOTOROLA OR MOTOROLA APPROVED Risk-taking has its place in the business world, but not with your vital communication needs. A mismatched battery, a flimsy headset or an ill-fitting carry case are just some of the ways your radio may not be ready at the moment you have to use it. That’s why Motorola Original accessories are your only option for making the most of your radio’s capabilities. Every Motorola accessory is designed, built and rigorously tested to the same quality standards as Motorola radios. Enhance your two-way radio capabilities with high-performance Motorola Original® accessories to ensure your radio is ready to do its job time after time – helping to increase your productivity. THE POWER OF YOUR MOBILE AND PORTABLE RADIOS UNLEASHED Two-way radio offers the best technology when you need instantaneous, secure and controllable communications. Using the right accessories with the radio can add real value for you by providing a complete, customized solution that is safer and easier to use with improved system performance. Motorola Solutions offers a vast range of accessories for the TLK Series two-way radios: TLK 100, TLK 110 & TLK 150 TWO-WAY RADIO ACCESSORIES • Antennas • Audio Accessories • Batteries, Chargers and Cables • Cables and Accessories • Carry Accessories • External Speakers • Mounting Accessories • Push-to-Talk Solutions
21 866-91-RADIO | WWW.COMMDIRECTPTT.COM TLK RADIO ACCESSORIES CARRY ACCESSORIES Our versatile portfolio includes a swivel carry holster (ships in-box with radio), a flexible hand strap and a rotating heavy-duty belt clip. PMLN6074 Nylon Wrist Strap PMLN7128 TLK 100 Heavy-Duty Swivel Belt Clip PMLN7932 TLK 100 Carry Holster with Swivel Belt Clip AUDIO ACCESSORIES WAVE two-way radio audio accessories are designed for lasting comfort and improved device performance. In-line microphones and prominent push-to-talk features provide easy hands-free communication. PMLN7189 TLK 100 Swivel Earpiece with In-Line Microphone and Push-To-Talk PMLN7156 TLK 100 Mag One Earbud with In-Line Microphone and Push-To-Talk PMLN7157 TLK 100 2-Wire Surveillance Kit with Translucent Tube, Black PMLN7158 1-Wire Surveillance Kit with In-Line Microphone and Push-To-Talk, Black PMLN7159 Adjustable D-Style Earpiece with In-Line Microphone and Push-To-Talk, Black RLN6242 Low Noise Kit with Translucent Tube and 1 Clear Rubber Eartip 5080384F72 Replacement Foam Plugs for RLN6242. Noise Reduction = 24dB. Pack of 50 pairs. RLN6282 Replacement Standard Clear Rubber Eartip for RLN6242. Pack of 50. BATTERIES, CHARGERS AND CABLES Keep your radios functioning at all times with these essentials. Charge your Lithium-Ion batteries in single or multi-unit charging docks. PMNN4468 TLK 100 Lithium-Ion 2300 mAh Battery HKLN4678 TLK 110 Battery Cover PS000150A11 TLK 100 Micro USB Wall Charger, 5W 100V-240V (US Plug) PMLN7101 TLK 100 Six-Pocket Multi-Unit Rapid Rate Charger, 90V-264V (US plug) PMLN7109 TLK 100 Single-Unit Rapid Rate Charger 5V/1A, 5W, 100V-240V (US plug) CB000262A01 TLK 100 Micro USB Programming Cable ADDITIONAL ACCESSORIES Compatible accessories not sold by Motorola Solutions. AT6749A Hands-Free (Complete Car Kit) AT6750A Hands-Free with Lock (Complete Car Kit) AT3069A Advance Communicator AT6088A TLK 100: 12 Bay Battery Charger HKLN4690 TLK 110 Battery Cover ANTENNAS Outfit your WAVE two-way radio with a high-efficiency stubby antenna. Colored antenna ID bands are available for easy customization. HKAN4002 TLK 100 Stubby Antenna - US 32012144001 Gray Antenna ID Band (pack of 10) 32012144002 Yellow Antenna ID Band (pack of 10) 32012144003 Green Antenna ID Band (pack of 10) 32012144004 Blue Antenna ID Band (pack of 10) 32012144005 Purple Antenna ID Band (pack of 10) PMLN8439 TLK 110 Swivel Carry Holster PMNN4578 TLK 110 Lithium-Ion 2500 mAh Battery PS000150A31 TLK 110 USB-A Wall Charger, 5V/1.5A, 240VAC (US/Japan Plug) AT6751A Mobile Radio Charger Kit HKAN4005 TLK 110 Stubby Antenna PMLN8190 TLK 100 1-Wire Clear Tube Earpiece, 2.5mm Straight Single Pin for WP300 Bluetooth Control Pod PMLN8125 Single Pin Short Cord Earpiece for WP300 Bluetooth Control Pod PMLN8077 Single Pin Over-the-Ear Earpiece for WP300 Bluetooth Control Pod PMLN8298 WP300 Wireless Bluetooth Control Pod with PTT Button PMLN8538 TLK 100 Carry Holster with Swivel Belt Clip PMLN8536 TLK 25 Holster PMKN4294 TLK 25 Holster USB-C Charging Cable PMLN8537 TLK 25 Earpiece WAVE TLK 25, 100, & 110 RADIO ACCESSORIES
22 866-91-RADIO | WWW.COMMDIRECTPTT.COM PUSH-TO-TALK SOLUTIONS Make communicating easier and safer with these optional accessories from a simple PTT microphone to a complete hands-free solution. PMMN4129 Wideband Compact Mobile Microphone GMMN4065 Visor Microphone RLN4856 Remote Mount Footswitch Push-to-Talk RLN4857 Remote Mount Pushbutton Push-to-Talk PMMN4127 Bluetooth Remote Speaker Mic (WM500) RLN4836 Emergency Footswitch MOUNTING ACCESSORIES Choose where to mount the radio without compromising safety. Extend the value of your previous purchases by using XPR 2500 mounting kits RLN6466 Low Profile Trunnion Kit RLN6467 High Profile Trunnion Kit RLN6468 Key Lock Trunnion Mount FTN6083 In-Dash Mounting Kit - DIN EXTERNAL SPEAKER Boost audio at your workstation or in your vehicle. AC000240A01 Wideband External Speaker, 16 W ANTENNAS AN000359A01 GNSS Dash Mount Antenna AN000358A01 LTE Antenna CABLES AND ACCESSORIES HKN4137 Mobile Power Cable 10 FT, 14 AWG, 15A PMLN8153 PS Adaptor and Cable HKN9327 Ignition Sense Cable HLN9457 GMMN4065 PMMN4129 RLN4856 RLN4857 RLN4836 RLN6468 RLN6466 FTN6083 RLN6467 PMMN4127 AC000240A01 TLK 150 MOBILE TWO-WAY RADIO ACCESSORIES DATA SHEET | TLK 150 MOBILE TWO-WAY RADIO 16 Pin MAP Connector Kit TLK 150 MOBILE TWO-WAY RADIO ACCESSORIES TLK RADIO ACCESSORIES
WAVE PTX (PUSH-TO-TALK SERVICE)
24 866-91-RADIO | WWW.COMMDIRECTPTT.COM WAVE PTX (PUSH-TO-TALK SERVICE) WAVE PTX™ MOBILE APP BROADBAND PTT APPLICATION SINGLE APP. MULTIPLE MEDIA. ONE APPLICATION AND TWO MODES PTT Radio for the experience of conventional radio, and Standard for device-based management of contacts and talkgroups. MULTIMEDIA MESSAGING Increase the speed and clarity of information via text, photo, video or file attachment. LOCATION AND MAPPING Track your team on a map, share your location, find an address or set a meeting place.
25 866-91-RADIO | WWW.COMMDIRECTPTT.COM WAVE PTX (PUSH-TO-TALK SERVICE) FLEXIBLE CHOICE OF DEVICES AND ACCESSORIES get. Smartphones and tablets Android and iOS Accessories Add accessories like headsets, earpieces and remote speaker microphones to help users get the most from their device PTT Communications – Fast, secure and reliable PTT voice communication at the touch of a button. Collaborate with ianndividual, . IntegratedMessaging individuals or groups. See threaded hitsory for communication details. Mapping and Location – Find an address, coordinate a meetnig place or share your location withothers. Streaming Video – Optional feature that allows users to share real-time video at the push of a buttonin, creasing communication clarity and improving situational awareness. SafeGuard Package – add this optional set of 3GPP MCPTT-based features to improve safety, situational awareness, and PTX users. Real-Time Presence – Set your status and see who is available with real-time presence information – Available, . KEY FEATURES PTT Communications – Fast, secure and reliable PTT voice communication at the touch of a button. Collaborate with an individual, predefined group or ad hoc groups created on the fly. Integrated Messaging – Push text, video, audio, photos and files to individuals or groups. See threaded history for communication details. Store and forward is supported for offline users. Mapping and Location – Find an address, coordinate a meeting place or share your location with others. Streaming Video – Optional feature that allows users to share real-time video at the push of a button, increasing communication clarity and improving situational awareness. SafeGuard Package – add this optional set of 3GPP MCPTT-based features to improve safety, situational awareness, and operational efficiency for all WAVE PTX users. Real-Time Presence – Set your status and see who is available with realtime presence information – Available, Do Not Disturb or Offline. KEY FEATURES: OPTIONAL ADD ONS Streaming Video – Optional feature that allows users to share real-time video at the push of a button, increasing communication clarity and improving situational awareness. SafeGuard Package – add this optional set of 3GPP MCPTT-based features to improve safety, situational awareness, and operational efficiency for all WAVE PTX users.
26 866-91-RADIO | WWW.COMMDIRECTPTT.COM WAVE PTX STREAMING VIDEO VIEW EVENTS AND ACTIVITIES AS THEY HAPPEN WAVE PTX STREAMING VIDEO SEE A REAL-TIME VIEW OF EVENTS AS THEY HAPPEN How many times has someone said, “if they could only see what I see” when trying to convey verbally to another person what’s going on around them? That’s because using words to paint a mental image of what’s happening at that moment can be a frustrating and time-consuming experience. Whether someone is a shopping mall security guard watching a food fight grow, an HVAC technician experiencing problems with a new install procedure or an EMT dealing with a critical patient, the ability to stream video in real time is the key to increasing the speed and clarity of their communications. Compliant with the 3rd Generation Partnership Project (3GPP) Mission Critical Video (MCVideo) standard, WAVE PTX Streaming Video makes it possible for users to push live video to individuals, groups, or dispatchers. The result is increased situational awareness for dispatchers, supervisors, and other recipients because they have a realtime view of events and activities as they happen. To stream video to a group, the originator selects the talkgroup for the video call. To start the group call, the originator again taps the video icon located to the left of the PTT button. Streaming starts when the first member of the talkgroup accepts the incoming video call, and the stream is available to any member of the group that is configured to receive group video. Please note that originators can make a streaming video call to a talkgroup even if they are not configured to receive group video calls. For both individual and group streaming, the PTT call audio and video audio can be mixed, or the PTT call audio can have priority. In addition, the originator has the option of choosing which camera, front, or rear, to broadcast. The originator can also tap the video call screen to minimize the video and tap the microphone icon to mute or unmute the audio sent with the live video stream. COMBINE VIDEO AND AUDIO IN A SINGLE, INSTANTANEOUS COMMUNICATIONS SESSION The optional Streaming Video feature allows WAVE PTX broadband PTT mobile users to push live H.264 video, with audio, from their device’s integrated camera(s). The streaming video recipients can be any assigned contacts or groups that are capable of receiving video calls. Each video session can have just a single originator, and each participant can have only one active video call at a time. To stream video to an individual, the originator taps the Contacts button to display the list of contacts and selects the one with whom to start a video call. To start the oneto-one video call, the originator taps the video icon located to the left of the on-screen PTT button. When the contact accepts the incoming video call, streaming begins. To end the streaming video call, either the originator or recipient can tap the end call button. THEY SEE WHAT I SEE By integrating streaming video in a single push-to-talk application, originators have a tool that brings the robustness of face-to -face communications to remote communication. Because recipients see what they are seeing, originators can combine video and voice in a single, instantaneous communications session to increase the speed and efficiency of their communication.
27 866-91-RADIO | WWW.COMMDIRECTPTT.COM WAVE PTX EMERGENCY CALLING AND ALERTING EMERGENCY CALLING AND ALERTING PRIORITIZE PTT CALLING TO ENHANCE WORKER SAFETY Whether you are an undercover officer in need of assistance during an arrest, a utility worker injured at a remote job site, or an EMT dealing with a hallucinating patient, you need priority communication with those who can help at the touch of a button. Compliant with the 3rd Generation Partnership Project (3GPP) Mission Critical Push-to-Talk (MCPTT) standard, Emergency Calling and Alerting from Motorola Solutions makes it possible for those in immediate danger to quickly communicate with the individuals or groups who can provide assistance. With the push of a button, users can declare an emergency to ensure that all broadband PTT communication is immediately routed, with the highest priority, to the designated individual or group. The result is enhanced worker safety, particularly for those working alone. INITIATE AN EMERGENCY CALL Users press a hard or soft dedicated button to initiate an emergency call to an individual or group. For broadband PTT users whose safety is threatened, declaring an emergency is as simple as pressing and holding the emergency button in the application, or dedicated button on the device or accessory, to place the application in an emergency state. The application will display “emergency declared”, and all broadband PTT calls from the device will be treated as emergency calls with the highest priority. After entering the emergency state, the broadband PTT user can manually push the same button to place an emergency call. Alternatively, the administrator can set up the user for automatic emergency calling in which the floor is automatically held by the broadband PTT application for 10 seconds. If during that time there is no user interaction, the floor is released. For both manual and automatic emergency calling, the destination will be the same as the recipient(s) of the emergency alert. Authorized users, such as dispatchers and supervisors, can also originate emergency calls on behalf of specific users, participating in the call in case of a life-threatening situation. Broadband PTT users can cancel their emergency state at any time, or an authorized user (supervisor or dispatcher) can cancel their emergency state for them. In addition to supporting emergency calls initiated by broadband PTT users, Emergency Calling and Alerting makes it possible for emergency alerts originated by P25 land mobile radio (LMR) users to be shared with broadband PTT users. P25 users who are part of an ISSI interoperability talkgroup can have their emergency calls routed to broadband PTT users with the same priority and preemption as those originated on the broadband PTT system. Providing interoperability for P25-originated emergency calls ensures that any worker whose safety is threatened is able to reach the right resource for assistance, regardless of the network they are using. ORIGINATOR
WAVE PTX DISPATCH
29 866-91-RADIO | WWW.COMMDIRECTPTT.COM WAVE PTX™ DISPATCH WAVE PTX™ DISPATCH CENTRALIZED COMMUNICATIONS ANYWHERE Simplify day-to-day operations with WAVE PTX Dispatch. Log in from any internet connection and get access to all the communication tools you need to manage your resources and coordinate an effective operation. Regardless of location, with WAVE PTX Dispatch you’re just a click away. SETUP OPERATIONS ANYWHERE WAVE PTX Dispatch is managed online using your browser, freeing you from maintenance and manual software updates. Securely sign into WAVE PTX Dispatch from anywhere with an internet connection and a standard web browser. COMMUNICATE IN AN INSTANT Keep in touch with your teams and field personnel wherever they are with WAVE PTX push-to-talk. Monitor communication traffic and instantly connect with groups and individuals at the touch of a button. SHARE THE DETAILS When the details are important, ensure your team has all the information they need. With integrated messaging you can send text, photos, video and files to groups and individuals in a familiar message thread format. See the location of your team, search for an address or point of interest and improve coordination and planning. WAVE PTX™ DISPATCH CENTRALIZED COMMUNICATIONS ANYWHERE WAVE PTX™ DISPATCH CENTRALIZED COMMUNICATIONS ANYWHERE Simplify day-to-day operations with WAVE PTX Dispatch. Log in from any internet connection and get access to all the communication tools you need to manage your resources and coordinate an effective operation. Regardless of location, with WAVE PTX Dispatch you’re just a click away. SETUP OPERATIONS ANYWHERE WAVE PTX Dispatch is managed online using your browser, freeing you from maintenance and manual software updates. Securely sign into WAVE PTX Dispatch from anywhere with an internet connection and a standard web browser. COMMUNICATE IN AN INSTANT Keep in touch with your teams and field personnel wherever they are with WAVE PTX push-to-talk. Monitor communication traffic and instantly connect with groups and individuals at the touch of a button. SHARE THE DETAILS When the details are important, ensure your team has all the information they need. With integrated messaging you can send text, photos, video and files to groups and individuals in a familiar message thread format. See the location of your team, search for an address or point of interest and improve coordination and planning.
30 866-91-RADIO | WWW.COMMDIRECTPTT.COM WAVE PTX™ DISPATCH Motorola Solutions Ltd. Nova South, 160 Victoria Street, London, SW1E 5LB, United Kingdom. KEY FEATURES COMPUTER REQUIREMENTS Hardware Processor: Dual Core 2.1 GHz (minimum) Intel Core i5 or above RAM (Recommended): 8 GB (minimum) A standard sound card supporting a headset and speaker Operating System Windows 8.1/10 Pro or Enterprise 32-bit version Windows 8.1/10 Pro or Enterprise 64-bit version Browser Internet Explorer 11, Chrome 45 and higher Data Connectivity 2 Mbps or greater Input Accessory Devices External Microphone (1/8" jack) Headset with PTT (USB) Internal Microphone (supported by system hardware) Output Accessory Devices External Speakers (USB, 1/8" jack) Headset with PTT (USB) Internal Speakers (supported by system hardware) SYSTEMS AND CAPACITIES WAVE PTX Systems WAVE PTX Talkgroup Capacity 130 Contact Capacity 300 Text Messaging Up to 2000 characters Image Messaging GIF, JPEG, PNG / 15MB Video Messaging MPEG-4 / 15MB Audio Messaging AAC, MP3 / 15MB Document Attachments Adobe PDF Voice Dispatching Monitor up to 20 talkgroups. • One-to-one, group and broadcast PTT • Presence (Available, Do Not Disturb, Offline) • Talkgroup scanning with priority • Voice message fall back • Call logging and recording • Supervisory override • Alerts Integrated Messaging Exchange multimedia information. • Text • Photos (GIF, JPEG, PNG) • Videos (MPEG-4) • Audio files (AAC, MP3) • Documents (PDF) • Location data Location and Mapping Locate and see members on a map. • See users on a map • Selectable map views • Automatic and on demand location updates • Find an address or point of interest • Location history and replay • In-map communication • Geofencing
31 866-91-RADIO | WWW.COMMDIRECTPTT.COM WAVE PTX INTEGRATIONS
32 866-91-RADIO | WWW.COMMDIRECTPTT.COM WAVE PTX INTEGRATIONS MAXIMIZE EVENT RESPONSE WITH WAVE PTX AND ORCHESTRATE INTEGRATION Get the right information to the right people faster with orchestrate, our cloud-based tool that automatically notifies WAVE PTX users when an event requires attention. With the integration of WAVE PTX into Orchestrate, users can automatically receive notifications on iOS or Android smartphones, independent of location or network, when an abnormal or critical security situation occurs. WAVE PTX and Orchestrate integration streamlines your workflows, improves team productivity, and increases communication efficiency. Automatically monitoring remote areas, maximizing resources Securely harvesting operational data 24/7 Leveraging And Evaluating Real-Time Data Providing Actionable Alerts Based on Trigger Type Setting Up Rule-Based Workflows Initiating TriggerConditional Logic Accelerated Event Response Automatically Logging Of Event Information AUTOMATED SITUATIONAL AWARENESS ON ANY WAVE PTX DEVICE • Rule-based workflows trigger automatic notification of events. • Receive text message notification on WAVE PTX device. • Get right information to right people at right time, independent of network or location. • Reduce response times and enhance situational awareness. The result is less downtime and fewer breaches because it is easier and faster for teams to detect, analyze, and respond to operational events. DETECT ANALYZE COMMUNICATE RESPOND
33 866-91-RADIO | WWW.COMMDIRECTPTT.COM WAVE GATEWAY WAVE GATEWAY ONE GATEWAY. MULTIPLE CONVERSATIONS By connecting the WAVE PTX™ Radio Gateway to your existing two-way radio network and to the MSI WAVE PTX service you can bridge talk group and extend the range of your radio system. • Off-The-Shelf Micro Desktop • WAVE Gateway Software • Multiple Concurrent Voice Paths • Ships Fully Loaded and Ready to Connect • Remote Firmware Updates ADD DATA INTEGRATION TO VOICE INTEROPERABILITY Enhance Operational Awareness • Access location, presence, and other data for both MOTOTRBO and WAVE PTX devices • Track location and status of all personnel, regardless of location, network, or device • Improve visibility into field operations and accelerate time to “x” – awareness, decision, response
34 866-91-RADIO | WWW.COMMDIRECTPTT.COM WAVE PTX INTEGRATION WITH COMMANDCENTRAL WAVE PTX INTEGRATION WITH COMMANDCENTRAL AWARE ENTERPRISE ADD DATA INTEGRATION TO VOICE INTEROPERABILITY TO ENHANCE OPERATIONAL AWARENESS With CommandCentral Aware Enterprise, you can access location, presence, and other data for both MOTORBO and WAVE PTX devices. From one map display, you can track location and status of all personnel, regardless of location, network, or device. You can also set the reporting cadence and get alerts to emergencies. The net result is improved visibility into field operations and accelerated time to “x” – awareness, decision, and response. * Requires deployment of Edge Node gateway in MOTOTRBO network See MOTOTRBO and WAVE PTX Device Locations on Single Map • Customize map views with GIS Datasets, Esri, Google, KML, AccuWeather, traffic and indoor floor plans. • Set rules for map display and automate actions. Track Device Locations in Real-Time, Set Reporting Cadence, Get Alerts to Emergencies • Customize display to show layers and/or responsibility, users by department or function. • View 90-day history of device locations, including breadcrumbed routes. • Draw geofences for alerts when devices enter or leave defined areas.
PTT INDUSTRY SOLUTIONS
36 866-91-RADIO | WWW.COMMDIRECTPTT.COM PTT INDUSTRY SOLUTIONS Traditional two-way radio coverage only covers your facility. TLK Series radios merge the power of wide-area mobile broadband with the simplicity and functionality of a PTT two-way radio, making them ideal for trucking, shipping, towing, and other transportation and logistics companies. WAVE PTX connects all employees’ devices, from smartphones and TLK Series radios, to laptops and tablets. Drivers can instantly connect with the warehouse, including those on digital or analogue MOTOTRBO devices, with other drivers or even with a customer expecting a shipment. Dispatchers can set up location-based talk groups, so conversations can be limited to people within a specific facility or area, prioritising essential interactions. TRANSPORTATION AND LOGISTICS: TAKING INSTANT CONNECTIVITY ON THE ROAD In addition, TLK Series radios and WAVE PTX integrate with Motorola Solutions’ technology ecosystem, further automating security functions with AI and analytics. For instance, workers and security personnel can get automatic alerts on their radio or other device when a loading bay is blocked or an unauthorised visitor accesses a secure area.
37 866-91-RADIO | WWW.COMMDIRECTPTT.COM PTT INDUSTRY SOLUTIONS MANUFACTURING: PRODUCING THE GOODS From goods inwards, through stores, to the shop floor, and onwards via outbound shipping, everything needs to connect seamlessly for a modern manufacturing facility to run smoothly. A single missing component or equipment breakdown can bring everything to a stop, reducing productivity and increasing costs. Efficient, reliable communications can keep everyone connected so they can collaborate effectively and get the job done. With WAVE PTX, managers can stay in touch when they travel off-site, drivers can have temporary access to on-site communications when dropping off or picking up and work teams can communicate instantly. Quickly locate maintenance engineers and direct them to a faulty production line, notify your team that a delivery is en-route from the security gatehouse and coordinate marshals during a fire drill – all at the push of a button. Teams and individuals can talk, text or share video and multimedia files to work together more closely, boost efficiency and enhance productivity. Install the WAVE PTX Mobile app on smartphones or deploy dedicated TLK Series devices to keep everyone in touch. You can even connect WAVE PTX to a MOTOTRBO two-way radio network for integrated communications between smartphone and radio users.